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4.5
High customer satisfaction rating
4
Support available in multiple locations
9 hours
Quick response time for inquiries
150
Products available for exchange
Experience Hassle-Free Returns with Swimeng
★★★★★
I recently purchased swimwear from Swimeng, and I couldn’t be happier! The quality is exceptional, and the fit is perfect. I feel confident and stylish whether I’m at the beach or practicing yoga. Their customer service was also top-notch, making the entire experience enjoyable. I highly recommend Swimeng to anyone looking for comfortable and fashionable swimwear!
Victoria Bennett
Swimeng
Frequently Asked Questions
What is your return policy for swimwear?
Our return policy allows you to return swimwear within 14 days of purchase, provided it is unworn and in its original packaging. Please ensure that all tags are attached to qualify for a full refund.
Can I exchange an item instead of returning it?
Sorry we don’t accept exchange. Please request to return the item you bought and place a new order with the item you need.
How do I initiate a return or exchange?
To initiate a return or exchange, please visit our returns page and follow the instructions provided.
Are there any items that cannot be returned?
Yes, items that have been worn, washed, or are not in their original condition cannot be returned. This includes swimwear that has been tried on without protective liners. The FINAL SALE items are also not eligible to return.
What should I do if my order is damaged or incorrect?
If your order arrives damaged or incorrect, please contact us: [email protected] within 48 hours of receiving your order. We will assist you in resolving the issue promptly, including providing a replacement or refund.